1. Introduction
This Shipping Policy explains how orders are processed, shipped, and delivered.
2. Processing Time
All orders require 1–2 business days for processing before shipment.
3. Shipping Method
Orders are shipped through trusted U.S. carriers to ensure secure and timely delivery.
4. Delivery Time
Standard delivery takes 3–7 business days after processing.
5. Free Shipping
We offer free standard shipping on all orders within the United States.
6. Tracking Information
A tracking number will be sent to your email once your order has been shipped.
7. Incorrect Address
If the shipping address is incorrect, contact us immediately. Orders already shipped cannot be modified.
8. Delayed Deliveries
Weather, carrier delays, or high-volume periods may extend delivery times. These delays are outside our control.
9. Lost or Stolen Packages
If a package is marked delivered but not received, contact us. We will help file a carrier claim.
10. Shipping Restrictions
We currently ship only within the United States. International shipping is not available at this time.
11. Contact Information
For shipping-related questions:
Email: support@xyntravo.com
Phone: +1 502-398-5119